- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a PARTIAL (25% restock fee) or FULL refund. SPECIAL ORDER PARTS NO REFUND !!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
CORE REFUND POLICY:
ALL CORES MUST BE RETURNED PREPAID WITHIN 30 DAYS TO ENSURE FULL CREDIT.CORES MUST BE RETURNED COMPLETE FULLY ASSEMBLED HOUSING NOT CRACKED AND NOT DAMAGE OTHERWISE THEY ARE SUBJECT TO A DAMAGE CHARGE EQUAL TO THE FULL CORE CHARGE.CORE UNITS MUST ALSO TURN OR MOVE FREELY FROM END TO END WITHOUT BINDING OR BEING RUSTED OR SEIZED UP OR VOID CORE CREDIT! REBUILDABLE CORE ONLY !!
7708 pontiac drive
pensacola florida 32506
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.